Needio.Services

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GetTicketEnumsRequest

The following routes are available for this service:
All Verbs/HelpDesk/GetTicketTitles
BaseRequest Parameters:
NameParameterData TypeRequiredDescription
startformDateTimeNo
GetTicketEnumsResponse Parameters:
NameParameterData TypeRequiredDescription
TicketStatusesformList<EnumDefinitionDTO>No
TicketCategoriesformList<EnumDefinitionDTO>No
TicketTypesformList<EnumDefinitionDTO>No
TicketPrioritiesformList<EnumDefinitionDTO>No
BaseResponse Parameters:
NameParameterData TypeRequiredDescription
ResultformboolNo
ResMessageformstringNo
ErrorformErrorNo
Error Parameters:
NameParameterData TypeRequiredDescription
ErrorYnformboolNo
ErrorCodeformstringNo
ErrorDescriptionformstringNo
EnumDefinitionDTO Parameters:
NameParameterData TypeRequiredDescription
IdformintNo
NameformstringNo
DescriptionformstringNo
GetTicketEnumsResponse Parameters:
NameParameterData TypeRequiredDescription
TicketStatusesformList<EnumDefinitionDTO>No
TicketCategoriesformList<EnumDefinitionDTO>No
TicketTypesformList<EnumDefinitionDTO>No
TicketPrioritiesformList<EnumDefinitionDTO>No

To override the Content-type in your clients, use the HTTP Accept Header, append the .json suffix or ?format=json

To embed the response in a jsonp callback, append ?callback=myCallback

HTTP + JSON

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /HelpDesk/GetTicketTitles HTTP/1.1 
Host: baseservices2.needion.com 
Accept: application/json
Content-Type: application/json
Content-Length: length

{"start":"\/Date(1594039698187+0300)\/"}
HTTP/1.1 200 OK
Content-Type: application/json
Content-Length: length

{"TicketStatuses":[{"Id":0,"Name":"String","Description":"String"}],"TicketCategories":[{"Id":0,"Name":"String","Description":"String"}],"TicketTypes":[{"Id":0,"Name":"String","Description":"String"}],"TicketPriorities":[{"Id":0,"Name":"String","Description":"String"}],"Result":false,"ResMessage":"String","Error":{"ErrorYn":false,"ErrorCode":"String","ErrorDescription":"String"}}