Needio.Services

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GetTicketEnumsRequest

The following routes are available for this service:
All Verbs/HelpDesk/GetTicketTitles
BaseRequest Parameters:
NameParameterData TypeRequiredDescription
startformDateTimeNo
GetTicketEnumsResponse Parameters:
NameParameterData TypeRequiredDescription
TicketStatusesformList<EnumDefinitionDTO>No
TicketCategoriesformList<EnumDefinitionDTO>No
TicketTypesformList<EnumDefinitionDTO>No
TicketPrioritiesformList<EnumDefinitionDTO>No
BaseResponse Parameters:
NameParameterData TypeRequiredDescription
ResultformboolNo
ResMessageformstringNo
ErrorformErrorNo
Error Parameters:
NameParameterData TypeRequiredDescription
ErrorYnformboolNo
ErrorCodeformstringNo
ErrorDescriptionformstringNo
EnumDefinitionDTO Parameters:
NameParameterData TypeRequiredDescription
IdformintNo
NameformstringNo
DescriptionformstringNo
GetTicketEnumsResponse Parameters:
NameParameterData TypeRequiredDescription
TicketStatusesformList<EnumDefinitionDTO>No
TicketCategoriesformList<EnumDefinitionDTO>No
TicketTypesformList<EnumDefinitionDTO>No
TicketPrioritiesformList<EnumDefinitionDTO>No

To override the Content-type in your clients, use the HTTP Accept Header, append the .xml suffix or ?format=xml

HTTP + XML

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /HelpDesk/GetTicketTitles HTTP/1.1 
Host: baseservices2.needion.com 
Accept: application/xml
Content-Type: application/xml
Content-Length: length

<GetTicketEnumsRequest xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Needio.Services.ServiceModel" />
HTTP/1.1 200 OK
Content-Type: application/xml
Content-Length: length

<GetTicketEnumsResponse xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Needio.Services.ServiceModel">
  <Error>
    <ErrorCode>String</ErrorCode>
    <ErrorDescription>String</ErrorDescription>
    <ErrorYn>false</ErrorYn>
  </Error>
  <ResMessage>String</ResMessage>
  <Result>false</Result>
  <TicketCategories xmlns:d2p1="http://schemas.datacontract.org/2004/07/Needio.Services.ServiceModel.Models">
    <d2p1:EnumDefinitionDTO>
      <d2p1:Description>String</d2p1:Description>
      <d2p1:Id>0</d2p1:Id>
      <d2p1:Name>String</d2p1:Name>
    </d2p1:EnumDefinitionDTO>
  </TicketCategories>
  <TicketPriorities xmlns:d2p1="http://schemas.datacontract.org/2004/07/Needio.Services.ServiceModel.Models">
    <d2p1:EnumDefinitionDTO>
      <d2p1:Description>String</d2p1:Description>
      <d2p1:Id>0</d2p1:Id>
      <d2p1:Name>String</d2p1:Name>
    </d2p1:EnumDefinitionDTO>
  </TicketPriorities>
  <TicketStatuses xmlns:d2p1="http://schemas.datacontract.org/2004/07/Needio.Services.ServiceModel.Models">
    <d2p1:EnumDefinitionDTO>
      <d2p1:Description>String</d2p1:Description>
      <d2p1:Id>0</d2p1:Id>
      <d2p1:Name>String</d2p1:Name>
    </d2p1:EnumDefinitionDTO>
  </TicketStatuses>
  <TicketTypes xmlns:d2p1="http://schemas.datacontract.org/2004/07/Needio.Services.ServiceModel.Models">
    <d2p1:EnumDefinitionDTO>
      <d2p1:Description>String</d2p1:Description>
      <d2p1:Id>0</d2p1:Id>
      <d2p1:Name>String</d2p1:Name>
    </d2p1:EnumDefinitionDTO>
  </TicketTypes>
</GetTicketEnumsResponse>